Effective Date: 01 /01/2025

Fineline Architectural Millwork respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website and interact with our services.

1. Information We Collect

We collect the following types of personal information:

Contact Information: Name, email address, phone number, mailing address.Transaction Information: Purchase details, project history, invoices.

Device & Website Usage Information: IP addresses, browser type, cookies, analytics, and interaction with our website. Marketing Preferences: Communication preferences and responses to marketing efforts.

2. How We Use Your Information

We use your information for the following purposes:

To provide our services, including custom millwork, cabinetry, and installation. To process inquiries, transactions, and customer support requests. To communicate with you via email, text message, or phone call about promotions, updates, and offers.

To improve our website functionality and marketing strategies through analytics and tracking.

3. Sharing of Your Information

We do not sell your personal information. However, we share customer data with GoHighLevel, our customer relationship management (CRM) platform. This means your information is also subject to GoHighLevel's Privacy Policy.

Additionally, we may share your information with:

Service providers assisting with marketing, email, and data analytics. Third parties as required by law, regulation, or legal process.

4. Data Security & Retention

We rely on GoHighLevel’s security measures to protect stored data. Your data is retained indefinitely unless you request deletion.

5. Your Rights Under the CCPA (California Consumers Only)

As a California resident, you have the right to:

Know what personal data we collect and how it’s used.Request access to the personal information we have about you. Request deletion of your data (we will attempt to honor requests but cannot guarantee deletion if data is stored with GoHighLevel). Opt-out of data sharing for marketing purposes.

To make a privacy-related request, please contact us at:

jmuller@finelinewood.com

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.